over 400,000.However, most of these are home-based industries. The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study. This is consistent with the concept of reciprocation and respect for customers as well best essay for you (Thanh, 2007).
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Customer Service - 389 Words.
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Without good customer service, customers will not return. tags: Business Management Studies Free Essays 767 words (2.2 pages) Preview - Kmart Corporation: Seeking Customer Acceptance and Preference history Kmart was founded in 1899 in Detroit by Sebstian. Retrieved April 2013 from: m/article/advanced_flowchart/ Kock,.,. It is a known fact that the cost to obtain a customer is ten times higher than to maintain and keep existing customers. Below is a list of Asdas Good Customer Service requirements: Polite and Efficient Staff Good Communication skills Minimum Paperwork and Redtape Efficient Responses to Enquiries Here is a list of Bad Customer Service requirements: Bad Communication Skills Not dealing with Complaints Poor help from staff. Parasuraman,., Zeithaml,.A. Toronto: John Wiley Sons.
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